Shipping Policy
1. Order Processing Time
Ready-to-ship (in stock) artworks and products are typically processed and dispatched within 15 days. For custom orders and bespoke pieces, the manifestation process requires 3 to 6 months of dedicated artisan focus before the piece is ready for dispatch.
2. Domestic Shipping (India)
We offer reliable shipping across India. Standard domestic delivery typically takes 5-7 business days from the date of dispatch. We partner with trusted courier services to ensure your sacred artifacts reach you safely.
3. International Shipping
We ship our masterpieces globally. International shipping times vary between 10-21 business days depending on the destination. Please note that international orders may be subject to customs duties and import taxes of the destination country, which are the responsibility of the recipient.
4. Packaging and Insurance
Every masterpiece is packed with sacred care using export-grade, multi-layered protective casing and reinforced corner shielding. Every high-value commission is fully insured against transit damage, ensuring your investment is protected until it reaches your door.
5. Order Tracking
Once your order has been dispatched, a digital tracking key and a link to trace your package will be sent to your registered email address and phone number.
6. Lost or Damaged Items
In the highly unlikely event that your package is lost in transit or arrives damaged, please contact our support team within 48 hours of delivery with photographic evidence. We will initiate a prompt investigation and arrange for a restoration, replacement, or refund as appropriate.
Last Updated: March 2024